Privacy Policy

We recognize that the privacy of your information is important. This Online Services Privacy Policy ("Privacy Policy" or "Policy") describes our practices in connection with information we collect through the online and mobile websites, platforms, services, and applications that we own or operate and that contain a link to this Privacy Policy (collectively, "Online Services").

As used in this Policy, terms such as "we," "us," "our," and “AION Insurance Group corp” refer to current and future affiliated entities, subsidiaries, agents, contractors, or vendors of AION Insurance Group corp. Our Online Services operate on computer servers in the United States (“U.S.”). Any Information you provide will be transferred to and processed by a computer server located within the U.S.

By using the Online Services, you consent to our collection, use, disclosure, and storage of information as described in this Privacy Policy.

Our Privacy Policy explains:

• When This Privacy Policy Applies
• What Information We Collect About You
• How We Use Your Information
• How We Share Your Information
• How to Manage Your Information
• Protecting Your Information
• Children Under 13
• State Consumer Privacy Notice
• How to Learn about Health and Financial Privacy Practices
• Additional Rights for California Residents
• Specific Product Privacy Notices
• Social Media Disclaimer
• Social Security Number Protection Policy
• Changes to This Policy
• Contact Us

When This Privacy Policy Applies

Our Policy applies to Online Services that we own or operate and that contain a link to this Privacy Policy. Our Policy does not apply to information collected through other means such as by telephone, via Online Services that do not link to this Privacy Policy, or in person.

Our Policy does not apply to the practices of other companies or other websites or software applications that may be linked from or made available through our Online Services.

Some of our products and services are regulated by certain state and federal laws, including the Health Insurance Portability and Accountability Act ("HIPAA") and the Gramm-Leach-Bliley Act. This Privacy Policy is not intended to and does not create any contractual or other legal rights in or on behalf of any party.

What Information We Collect About You

We may collect two basic types of information through the Online Services: (1) information you provide directly to us, and (2) information that is automatically provided to us or collected through your use of our Online Services (collectively, “Information”).

Such Information may include your full name, telephone number, email address, postal address, account numbers, User ID, health and medical information, financial information, and other information described herein.

We also may obtain Information that is automatically collected, such as demographic information, information from your device, web-browser information, and server log files. You may limit the Information you provide, but that may limit your ability to use certain functions of the Online Services.

Mobile Devices and Applications

In addition to the information identified above, we may collect the following:

• Information that Identifies You:
  • Health, medical, or financial information.
  • Location data such as GPS or Wi-Fi.
  • User files on your device (like calendars, photos) if you grant permission.
• What You Do on Your Device:
  • Camera use, local storage, phone dialer.
  • Patterns of app usage.
• Device or System Data:
  • Mobile Device Identifier (e.g., UDID, Android ID).
  • Technical information about your device (e.g., type, OS, IP address).

You may withdraw your consent to the use of location data at any time by turning off the feature on your mobile device.

How We Use Your Information

We may use your Information to:

• Respond to your requests and communicate with you.
• Provide you with content, services, and process your applications.
• Authenticate you and administer surveys or promotions.
• Personalize your experience and provide you with informational offers.
• Perform analytics to improve our products, services, and advertising.
• Comply with applicable laws and protect health, safety, or rights.
• Keep a record of our transactions and communications.

We may contact you via email, telephone, or other means. These communications may contain protected health information and may be sent unencrypted, which carries a risk of interception.

How We Share Your Information

We will only share your Information with third parties as outlined in this Policy and as otherwise permitted by law or as permitted with your consent.

We may share Information if the Company is sold, merged, or acquired. We may also share it in response to a court order or to cooperate with law enforcement authorities. Information may be shared within the Company, with affiliates, or with third-party companies we hire to perform services on our behalf (such as email management or website hosting).

How to Manage Your Information

Communication Preference Management

You can update your communication preferences by calling us at 1-800-841-1807 or through your Profile settings on our website. Please be aware that opt-outs may not apply to certain communications, such as account status.

Cookies, Tracking, and Data Retention

We use technologies such as cookies, web beacons, and server logs to gather "Activity Information" (e.g., demographic, technical, and browsing data). This helps us analyze trends and improve the user experience. Third parties may also use these technologies to deliver targeted ads to you; we do not control their practices.

We will retain your personally identifiable information for as long as is necessary to fulfill the purposes outlined in this policy and our legal obligations.

Protecting Your Information and Children's Privacy

We maintain administrative, technical, and physical safeguards to protect your Information, but cannot guarantee absolute security over the Internet. It is your responsibility to safeguard the devices you use to access our services.

We do not intentionally collect any personal information from children under the age of 13. If you believe a child has provided us with personal data, please contact us immediately so we can delete it.

State Consumer Privacy Notice and Your Rights

This notice applies to residents of certain states (including California) and supplements our main policy. Depending on your jurisdiction, you may have the following rights:

• The right to request access, a copy, deletion, or correction of your personal information.
• The right to opt-out of the “sale” or “sharing” of your personal information.
• The right to limit the use of sensitive personal data.
• The right to not be unlawfully discriminated against for exercising your rights.

How to Exercise Your Rights

You may exercise your rights by:

• Calling us at 1-800-841-1807; or
• Emailing us at [email protected].

We may need to verify your identity before processing your request.

Social Media Disclaimer and SSN Protection Policy

We encourage you to interact with us on social media. Before you post, please read our social media disclaimer. Remember not to share personal or sensitive information on these platforms.

It is our policy to protect the confidentiality of Social Security numbers (“SSNs”) we receive by limiting access and prohibiting their unlawful disclosure.

Changes to This Policy

We may change this Policy at any time. If we do so, such change will appear on this page. Your continued access to or use of the Online Services constitutes your consent to these changes.

Contact Us

Contact us regarding this Policy or if you believe we have misused your Information. Please contact us immediately at the address below:

AION Insurance Group corp
701 Brickell Ave,
Miami, FL 33131
[email protected]